I've used American shutters for a few years. I'd a little issue with one shutter this week. I emailed on Monday morning, Gary arrived that day and by 8 am on Tuesday am all was sorted.That’s what I call fantastic https://www.google.com/maps/d/edit?mid=1l2XljCCggpz3lGDXOkuid3qP8xXBfls&usp=sharing